Shipping

Order Processing

Delivering your order to you in a fast and efficient manner is one of our key priorities. Please allow 3-5 business days for order processing. Please note orders are processed Monday to Friday, during standard business hours. If you have ordered an item(s) that is out-of-stock or sold-out, we will advise you as soon as possible to amend your order. 

Delivery:

We ship with Aramex. Please allow for the approximate below delivery time frames across New Zealand. Rural and some residential areas may require additional day(s) for delivery. Additional delays may also occur if further payment or address information is required.

Auckland –2-3 Business Days
North Island – 2-4 Business Days
South Island –3-5 Business Days
Rural (ALL NZ) –3 Additional Business Days - Orders are transferred to local NZ Post Depots for delivery

Please supply a physical delivery address where someone will be present to receive the delivery. Aramex standard service is Authority to Leave. The parcel is to be left in a safe place upon delivery if available. If unable to leave in a safe place, the parcel will be directed to the nearest Parcel Connect agent or back to the local depot. The receiver will be notified where to collect their item by calling card. Deliveries are made Monday to Friday.

Delivery Charges:

• Orders of $150.00 and over, we provide FREE standard* delivery to any address within New Zealand.
• Orders under $150.00 - a $4.00 charge is applied for standard* delivery to any address within New Zealand.

*Standard delivery covers regions within the North Island & South Island only. Excluding outer NZ Islands + Pacific Islands. Additional courier costs to get to excluded regions will need to be paid by the customer.